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Senin, 30 Agustus 2010

Download Ebook The Interior Landscape: Classical Tamil Love PoemsFrom NYRB Poets

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In The Interior Landscape the great Indian poet and translator A.K. Ramanujan has drawn on a celebrated anthology of classical Tamil poetry to compose an unforgettable sequence of love poems. The story unfolds in  a series of dramatic exchanges between a shifting array of characters—the lovers, relatives, friends, rivals, and sundry passersby—and as it does we are conducted through five phases of love, from first meeting, anxiety, infidelity and separation to final union, each associated with a lush interior landscape of its own. Immersed in the glories of the natural world, the poems evoke the whole spectrum of love while also capturing the gossip and wisecracking of those who look on from outside.

  • Sales Rank: #755668 in eBooks
  • Published on: 2014-01-14
  • Released on: 2014-01-14
  • Format: Kindle eBook

Review
“With The Interior Landscape, Ramanujan uncovered ancient Tamil literature for the world beyond and, being not only a scholar but a poet himself, his English versions proved the original to be exquisite poetry.” – Girish Karnad

“It is difficult to overestimate the importance of The Interior Landscape....  It showed that translation called for as much in the way of creativity as it did in the way of scholarship.”  – Nakul Krishna, The Caravan

“Seekers after happiness should turn to Ramanujan’s Interior Landscape.”  
– Arvind Krishna Mehrotra, from Partial Recall

“In their antiquity and in their contemporaneity, there is not much else in any Indian literature equal to these quiet and dramatic Tamil poems. In their values and stances, they represent a mature classical poetry: passion is balanced by courtesy, transparency by ironies and nuances of design, impersonality by vivid detail, leanness of line by richness of implication. These poems are not just the earliest evidence of the Tamil genius. The Tamils, in all their two thousand years of literary effort, wrote nothing better.” —A. K. Ramanujan, from the afterword

About the Author
A. K. Ramanujan (1929–1993) was born Attipat Krishnaswami Ramanujan in Mysore, India, the second of six children. A Tamil Brahmin of the Sri Vaishnava caste, Ramanujan grew up speaking Tamil, English, Sanskrit, and Kannada. He was educated at Mysore University and the Deccan College in India and at Indiana University, where he received a Ph.D. in linguistics, his thesis later published as a monograph titled A Generative Grammar of Kannada. A poet in English and Kannada, a translator from Kannada and Tamil, as well as a scholar, folklorist, philologist, playwright, and essayist, Ramanujan, as Wendy Doniger once wrote, “blazed a great path through the center of Indological studies. He gave us so many new paradigms that no Indologist can now think about India without thinking through his thoughts.” Ramanujan served on the University of Chicago faculty for thirty-two years and was a professor in the Department of Linguistics and of South Asian Languages and Civilizations. His accidental discovery of an anthology of classical Tamil poems in the uncatalogued basement stacks of the university’s Harper Library led to The Interior Landscape. In 1976 the Government of India bestowed the title of Padma Shri, one of its most prestigious civilian awards, upon Ramanujan for his contributions to Indian literature and linguistics, and in 1983 he received a MacArthur Fellowship. A.K. Ramanujan’s many publications include The Collected Poems of A.K. Ramanujan, The Collected Essays of A.K. Ramanujan, Folktales from India, Speaking of Siva, and Nammalvar: Hymns for the Drowning.

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Kamis, 26 Agustus 2010

PDF Ebook Understanding StrategyBy Geoffrey P. Chamberlain

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Understanding StrategyBy Geoffrey P. Chamberlain

Most organizations have a strategy that describes where they are going, why they are going there, and how they will get there. It is often useful for us to understand these strategies: if we do, we can interact more successfully with the organizations.
Understanding Strategy sets out a theory of strategy based on four factors: what it is, the forces that shape it, the processes that form it, and the mechanisms it relies on to take effect. The book presents a uniquely clear, specific conception of strategy, making it possible to analyze and compare the strategies of businesses, non-profits, unions, social clubs, administrative or political branches of governments, or even individual people. The explanation is supported by actual analyses of ten real—but anonymous—organizations.

  • Sales Rank: #1294096 in eBooks
  • Published on: 2011-04-11
  • Released on: 2011-04-11
  • Format: Kindle eBook

About the Author
Geoffrey Chamberlain is an experienced strategy practitioner. For thirteen years it was his job to propose strategy to the CEO and board of a large, well-known Australian company. During a career spanning executive positions in engineering, finance, information technology, government relations, planning, and a federal cabinet member's staff, he has earned three post-graduate degrees: Doctor of Business Administration, Master of Business Administration, and Master of Engineering Science. He is married with three children, and lives in Melbourne, Australia.

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Rabu, 25 Agustus 2010

Free Download Life's Journey—Zuya: Oral Teachings from RosebudBy Albert White Hat Sr

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Life's Journey—Zuya: Oral Teachings from RosebudBy Albert White Hat Sr

“Our people are very lucky to be here,” says Albert White Hat Sr. He has lived through a time when Indians were sent to boarding schools and were not permitted to practice their own rituals. Although the Lakota people can practice their beliefs openly once again, things have changed and old ways have been forgotten. As a teacher at Sinte Gleska University in South Dakota, White Hat seeks to preserve the link the Lakota people have with their past. In Life’s Journey—Zuya, White Hat has collected and translated the stories of medicine men, retaining the simplicity of their language so as not to interpret their words through a Western lens. This is Zuya, oral history that is lived and handed down over the generations.

White Hat also shares stories from his own experience. Using anecdotes he shows not only how the Lakota lifestyle has been altered but also how Lakota words have begun to take on new meanings that lack their original connotations and generate a different picture of Lakota philosophy. Language, inter-woven with history, tells the people where they came from and who they are. By gathering the tradi-tions and ceremonies in a single volume, with the history of how they evolved, he has secured the meaning of these practices for futre generations. Filled with warmth and humor, Life’s Journey—Zuya is an enjoyable and enlightening read.
 

  • Sales Rank: #4507277 in Books
  • Brand: Brand: University of Utah Press
  • Published on: 2012-05-31
  • Original language: English
  • Number of items: 1
  • Dimensions: 8.50" h x 1.30" w x 7.00" l, 1.25 pounds
  • Binding: Hardcover
  • 224 pages
Features
  • Used Book in Good Condition

Review

“Significant . . . both as a religious study and a historical study. It is much more accessible than most other books on this topic.”—Tom Grayson Colonnese, University of Washington



“Immeasurably valuable. Its narrative text is anecdotal in style and presentation, it puts you within the locale or setting very directly, and the sounds, sights, conversation, and activities are experienced ­intimately. I feel and sense Lakota people and others have been waiting for ages for this book. I personally have. With his ­talent and indigenous sense of scholarship, Albert has composed a book that will go a long way to setting the record straight on indigenous knowledge as a whole.”—Simon J. Ortiz, Arizona State University



“Life’s Journey is part history, part language instruction, and part biography, and through it all is the strong first-person narrative of story and tradition carefully crafted and preserved through the editing efforts of John Cunningham.”
—North Dakota History

“An excellent writer whose keen understanding is brightened by his humility, [White Hat] shares the wisdom and beauty of the blended Lakota culture and spirituality: origin story, family system, gender roles, songs and music, ceremonies and medicine men. A valuable book for any spiritual seeker.”
—Light of Consciousness

About the Author

Born and raised on the Rosebud Sioux Reservation in South Dakota, Albert White Hat Sr. has lived there his entire life, teaching in the Lakota Studies Department at Sinte Gleska University for more than 25 years. As the grandson of Chief Hollow Horn Bear and member of the Aske Glu wipi i tiospaye, he continues to promote education and awareness for his people in the 21st century while maintaining a traditional way of life. Life’s Journey—Zuya is his second book, following Reading and Writing the Lakota Language (The University of Utah Press, 1999).

John Cunningham lives in Boulder, Colorado, with his wife, Cindy, and his daughter, Catherine.  He is an avid hiker and is happiest outdoors.

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Senin, 23 Agustus 2010

Download Now Let Me Fly: The Story of a Slave Family (Aladdin Picture Books)

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  • Published on: 1800
  • Binding: Paperback

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Selasa, 03 Agustus 2010

Free Ebook The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company

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The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company

From the Back Cover

Set the "Gold Standard" for your industry. Define and Refine Empower Through Trust It's Not About You Deliver 'Wow!' Leave a Lasting Footprint "Required reading for anyone who wants to learn how to create passionate employees and customers!" --Ken Blanchard, co-author of The One Minute Manager and The One Minute Entrepreneur “The Ritz Carlton is the best hotel chain in the world because of the unique experience it offers. This book shows you how to install the same customer-focused attitude toward service that makes a world leader." --Brian Tracy, author of The Way to Wealth

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About the Author

Joseph A. Michelli, Ph.D., is an internationally sought-after speaker and business consultant whose clients include Bridgestone Firestone, Nokia, The Hartford Insurance Group, and UCLA Health System. The author of the bestselling The Starbucks Experience, he has appeared on The Glenn Beck Show and CNBC’s On the Money.

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Product details

Hardcover: 304 pages

Publisher: McGraw-Hill Education; 1 edition (July 4, 2008)

Language: English

ISBN-10: 0071548335

ISBN-13: 978-0071548335

Product Dimensions:

6.3 x 1.1 x 8.6 inches

Shipping Weight: 1 pounds (View shipping rates and policies)

Average Customer Review:

4.4 out of 5 stars

110 customer reviews

Amazon Best Sellers Rank:

#22,273 in Books (See Top 100 in Books)

First, I invite you to watch the brief video portion of this review, where I quote key passages that illustrate major points.Now, in addition to the “nuggets” I cited in the video, consider these:The Ritz-Carlton company excels because of its renowned mission, yes—yet also because management pays attention to tiny details. When a new writing pen failed to function properly, even after distribution to many of the company’s properties, leaders admitted the mistake and funded another try by designers and manufacturers.As Michelli notes about the company’s culture, the renowned Mystique requires methods, so “systems have to be in place to ensure seamless communication and continuity of care for customers. . .inter-departmental training, mock drills for preparedness, situational cross-training, quality improvement teams” and more.An amusing incident reflects the inconvenience employees (known as Ladies and Gentlemen) will endure to meet a guest’s needs. When a guest noticed he had failed to pack his formal shoes, an employee, who wore the same size, left the hotel and returned with a pair of his own (worn only once for a wedding) to solve the guest’s problem.Michelli achieves a rare combination with this book—providing thorough documentation, yet keeping the reader captivated with lively incidents, quotations, and observations.As my video review recommends, get this book, share it with your team, discuss it thoroughly, apply it to your company, and put its customer experience guidelines into action.

Enjoyed reading the history fo the Ritz brands and the way hospitality workers think and produce results that delight us. I feel after a while it got repetitive and the book could have been 20% shorter and gotten its point across. If you are in the industry or just want to understand why and how travel is changing, i highly recommend it

Book is tough to get through. Lots of repetition. I felt he could have told the same story with more effect in a third of the pages. Overall concept is good, but it goes on and on.

This book was a class assignment reading from my first MBA class. The principles and values discussed in this book, with plenty of examples, are very similar to the ones I have found in the agile community. The respect for each other, empowering of the people, collaboration and continuous feedback are at the heart of most successful businesses, in addition to training, innovation, self commitment. I enjoyed the inclusion of the corporate responsibility to the environment and humanity found at this company. Good reading.

This book exemplifies the practices of Ritz Carlton in a way that it makes it seem like a dream hotel chain. Although they provide excellent customer service but in my stays at Ritz Carlton, my experiences have been average at best.Read this book not from the point of view of getting in awe of Ritz Carlton but rather how Customer Service is or should be at the heart of the a company and how through empowering employees you can achieve giant milestone.If you are a Hotel owner, you will get some excellent ideas from this and if your someone in the service industry you'll be able to understand how customer service can be taken a notch above.Good read all in all.

Had to read this for my Marketing class. It's fine, but nothing groundbreaking. It does hammer home how creepy Ritz Carlton is though - they all but stalk their guests to ensure that they have a good experience on site.

Great book on leadership principles- has a ton of good examples on how Ritz Carlton exceeds expectations along with examples of how they've failed customers. Excellent book!

Good read which reminded me of many of the leadership characteristics which I have seen to be the signs of a great leader. Showed me some new ways of explaining some concepts which made more sense that other ways I have seen and read them.

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The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company PDF

The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company PDF

The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company PDF
The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company PDF